ISO/IEC 5338 Roles and Responsibilities Guide
Implementation Guide

ISO/IEC 5338 Roles and Responsibilities: Who Owns Each Process

ISO/IEC 5338 defines the purpose and outcomes of each AI system life cycle process but does not assign named organizational roles. Enterprises must map process groups such as agreement, organizational project-enabling, technical management, and technical processes to internal functions themselves, and must explicitly assign separate ownership for operation, monitoring, and agentic runtime behavior, which the standard treats as a distinct stage but does not prescribe controls for.

What ISO/IEC 5338 Actually Defines

ISO/IEC 5338:2023, developed by ISO/IEC JTC 1/SC 42, defines AI system life cycle processes by adapting the ISO/IEC/IEEE 15288 systems and software engineering life cycle framework for AI-specific use. Rather than introducing a novel structure, it follows the 15288 pattern of agreement processes, organizational project-enabling processes, technical management processes, and technical processes, with AI-specific additions layered in. Life cycle activities are organized across stages including inception, development, verification and validation, deployment, operation and monitoring, and retirement.

Critically, the standard specifies process purpose and outcome statements rather than job titles or organizational roles. This means two enterprises can both claim ISO/IEC 5338 conformance while assigning ownership of the same process to entirely different internal functions. The standard tells an organization what must happen at each stage; it does not tell the organization who inside the enterprise is accountable for making it happen.

Mapping Process Groups to Typical Enterprise Ownership

ISO/IEC 5338 organizes its life cycle activities into five process groups. Before assigning internal ownership, it helps to have a clear view of what each group covers, summarized below.

Process groupFocus area
Agreement processesAcquisition and supply of AI systems and components
Organizational project-enablingPortfolio, infrastructure, and life cycle model management
Technical managementPlanning, risk, configuration, and decision management
Technical processesDesign, development, verification, and validation
Operation and monitoringPost-deployment behavior, drift, and runtime control

How to Assign Ownership in Practice

Because the standard defines outcomes rather than named roles, closing the ownership gap is a deliberate internal exercise. The following steps outline a practical approach.

  1. Run a RACI-style mapping exercise against each 5338 process group, since the standard defines outcomes rather than named roles.
  2. Assign operation and monitoring ownership as a distinct function, separate from pre-deployment data science and engineering roles.
  3. Extend monitoring ownership definitions explicitly to cover autonomous or agentic decision-making, not just model performance metrics.
  4. Pair 5338 process ownership with ISO/IEC 42001 accountability requirements to produce audit-ready documentation.
  5. Review ownership assignments at each life cycle stage transition, since responsibility often shifts without formal handoff.
  6. Confirm governance functions have visibility into runtime behavior, not only pre-deployment sign-off.

The Runtime and Agentic Ownership Gap

ISO/IEC 5338 treats operation and monitoring as a distinct life cycle stage, which is a meaningful structural acknowledgment that AI systems require attention after deployment. However, the standard does not prescribe specific runtime control mechanisms, particularly for autonomous or agentic systems that make decisions or take actions without continuous human review.

This creates a practical gap: the same technical team that owns model development and validation is often assumed to own runtime behavior by default, even though monitoring drift, intervening in autonomous decision-making, and enforcing runtime policy require different tooling, different escalation paths, and often a different accountable function. Emerging frameworks address this gap more explicitly than the base 5338 text. NIST's Generative AI Profile (NIST AI 600-1, July 2024) specifically addresses risks associated with increasingly autonomous systems that earlier lifecycle guidance did not fully cover. For enterprises deploying AI agents, this suggests runtime operation and monitoring should be treated as its own ownership category, not an extension of development-phase responsibility.

Pairing ISO/IEC 5338 with ISO/IEC 42001 and NIST AI RMF

ISO/IEC 5338 is a process-definition standard, not a certifiable management system. ISO/IEC 42001:2023 fills that gap as a certifiable AI management system standard that requires organizations to formally define roles, responsibilities, and top management accountability for AI-related functions. Pairing the two gives enterprises both the process detail of 5338 and the documented accountability structure that auditors and certification bodies expect.

NIST's AI Risk Management Framework (AI RMF 1.0) adds a complementary lens through its four core functions, Govern, Map, Measure, and Manage, which apply directly to ongoing risk management of systems already in production. None of these three sources alone provides complete coverage of runtime and agentic accountability. Ownership for autonomous AI behavior currently sits at the intersection of all three, which means enterprises relying on any single standard in isolation are likely to leave gaps at that intersection.

Where Runtime Governance Fits

For enterprises operating AI agents, the operation and monitoring gap identified above is where runtime governance and security functions become relevant. Trussed AI provides runtime governance and security for enterprise AI agents, including runtime policy enforcement, runtime monitoring, agent identity and permissions, least privilege controls, tool approval workflows, and audit logging.

These capabilities address the specific ownership category that ISO/IEC 5338 acknowledges as a distinct life cycle stage but does not define controls for: what happens to an AI system, particularly an autonomous one, after it is deployed. This is not a substitute for the organizational role-mapping work described above, but it is the technical layer that makes runtime ownership enforceable once a role has been assigned.

Frequently Asked Questions

Is ISO/IEC 5338 a certifiable standard?

No. ISO/IEC 5338 defines AI system life cycle processes and outcomes but is not a certifiable management system. ISO/IEC 42001 provides the certifiable management system layer that many enterprises pair with 5338 to formalize accountability and support audit or certification review.

Does ISO/IEC 5338 name specific job titles or roles?

No. The standard specifies process purpose and outcome statements, not organizational roles or titles. Enterprises must independently translate these process descriptions into internal role assignments, typically through a RACI-style mapping exercise.

Who should own runtime monitoring for autonomous AI agents?

ISO/IEC 5338 does not specify this directly. In practice, enterprises should assign runtime operation and monitoring ownership as a distinct function, separate from development-phase data science and engineering roles, given the different skills and controls required.

Assign Clear Ownership for Runtime AI Operations

ISO/IEC 5338 leaves runtime and agentic accountability undefined at the control level. See how runtime governance closes that gap once ownership is assigned.

Explore Runtime Governance